Hard Rock Hotel Cancun All Inclusive

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Hard Rock Hotel Cancun All Inclusive, Pool

Hard Rock Hotel Cancun All Inclusive, Room

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Hard Rock Hotel Cancun All Inclusive, Restaurant

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About the property

The property is located in Cancun's popular hotel zone. The resort sits on the beach looking out at the beautiful Caribbean Sea. The hotel is modern with beautiful pools, swim up bars and multiple lounges and restaurants. The resorts fine chefs create unique dining experiences for the entire family in our specialty restaurants, featuring a mix of International, Mexican, Asiatic, Italian, and a Steakhouse cuisines. Guests can spend the night dancing to one of our live DJ's. Not only the lavish spacious rooms and suite amenities include a double hydro spa tub, but you can enjoy the stunning ocean views from your private balcony. Customers can choose from one of the wonderful opportunities from the area: visiting the Pre-Colombian Tulum City, take a jungle tour, a thrilling ride on the AquaTwister, snorkelling, or just enjoy the wonderful sun set while sailing. Here, you have all the possibilities to feel the real bliss.

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Popularity

8.9

Very good

General

20843

Tripadvisor 9/10

19344

Booking 7.6/10

618

Expedia 7.6/10

881

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Wi-fi

Car park

* Some services may carry an extra charge.

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 6.34 km
ultramar puerto juárez ferry port terminal, mx - 11.11 km
playa tortugas ferry pier, mx - 5.57 km
puerto juarez, terminal maritima puerto juarez, mx - 11.56 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 11.41 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 17.57 km
(TQO) Tulum, Tulum, MX - 138.17 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
Minimarket on site
Pets allowed
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Billiards
Facial treatments
Body wrap
Spa facilities
Live sport events (broadcast)
Hair styling
Golf course (within 3 km)
Hair colouring
Fitness centre
Table tennis
Games room
Full body massage
Beachfront
Beach
Hot tub/Jacuzzi
Spa lounge/relaxation area
Waxing services
Beauty Services
Tennis equipment
Couples massage
Fitness/spa locker rooms
Live music/performance
Tennis court
Karaoke
Kids' club
Private beach area
Hair cut
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Neck massage
Body treatments
Manicure
Make up services
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
Valet parking
ATM/cash machine on site
Room service
Express check-in/check-out
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Pet bowls
Lockers
24-hour front desk
Airport shuttle
Babysitting/child services
Trouser press
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals

Physical distancing

Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Higher level toilet
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Infinity pool
Fence around pool
Kids' pool
Shallow end

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Kids' outdoor play equipment

Languages

English
Español

About the rooms

The accommodation has 477 rooms:

Bedroom

Wardrobe or closet

General

Air conditioning
Interconnected room(s) available
Trash cans
Safety deposit box
Iron
Key card access
Smoke alarm
Laptop safe

Accessibility

Accessible by lift

Services

Wake up service/Alarm clock

Bathroom

Body soap
Conditioner
Toilet paper
Hairdryer
Shampoo
Towels
Private bathroom
Bath

Media & Technology

Satellite channels
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Free gym access

Internet

Wireless Internet

Kitchen

Tumble dryer

Outdoors

Balcony

View

Sea view
Lake view

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Pool 3

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Zen

Guests only
No reservation required

Ciao

Guests only
No reservation required

Frida

Guests only
No reservation required

Pizzeto

Guests only
No reservation required

Toro

Guests only
No reservation required

Isla Sur

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people travelling with children. Infants from 0-3 years old are free All children from 4 to 17 years old extra charges apply When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation. Zen restaurant will be temporarily closed for renovation until November 30th, 2024Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay.